Bastrop – Morehouse Community Medical Centers, Inc. announced today that they have earned Recognition from the National Association of Quality Assurance (NCQA) Patient-Centered Medical Home 2011 (PCMH 2011) program. NCQA requires use of evidence-based, patient-centered processes that focus on highly coordinated care and long-term participative relationships.
Katie Parnell, CEO, stated, “This Recognition took over a year to achieve. Our providers have worked hard to meet these standards, because they believe transforming our practice into a patient-centered medical home would improve quality outcomes and overall patient satisfaction.”
A $55,000 grant from US Department of Health And Human Services, Health Resource Services Administration facilitated the patient-centered medical home transformation process for the organization.

The patient-centered medical home is a model of care emphasizing care coordination and communication to transform primary care into “what patients want it to be.” Research shows that medical homes can lead to higher quality and lower costs, and improve the patients’ overall experience. “The patient-centered medical home model of care allows us to engage our patients who then participate in their health care decisions,” said Mamdouh Mickail, M.D., Morehouse Community Medical Centers’ Medical Director, Pediatrician and General Practitioner. “It is the coordination of care and pre-visit planning that improves the patient’s experience.”

Each patient’s care is tended to by clinician-led care teams, who provide for all the patient’s health care needs and coordinate treatments across the health care system. Medical home clinicians demonstrate the benchmarks of patient-centered care, including open scheduling, expanded hours and appropriate use of proven health information systems.

“The patient-centered medical home raises the bar in defining high-quality care by emphasizing access, health information technology and partner ships between clinicians and patients,” said NCQA President Margaret E. O’Kane. “PCMH recognition shows that Morehouse Community Medical Centers has the tools, systems and resources to provide their patients with the right care at the right time.”

Morehouse Community Medical Centers, Inc. is among only 147 practices/clinicians recognized state-wide under the PCMH 2011 Program. Parnell said, “It was a long hard process to earn this Recognition, but well-worth the time and effort, which will improve the quality of care provided to our patients.”


NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers.